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I love potbelly's and my go to sandwich is always the chicken salad sandwich. I decided to be wild and carefree and ordered the steak and cheese. It was absolutely awful. I threw most of the sandwich away. It was soggy and just very gross. It was like eating bread...
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Company wrote 0 private or public responses to the review from Oct 19.
3.7
I didn't like
  • Soggy sandwich i got
#1385430
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I believe the manager name is Chere. I asked one of the employees what her deal was. This is my second time coming here. She always seem like she is in a hurry, she is very rude to her employees when they ask her question. She messed up on my chicken salad sandwich and...
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Company wrote 0 public responses to the review from Oct 05.
Anonymous
Bryan44

Where was this?

#1374022
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Potbelly Sandwich Shop - Awful Customer Service

Maybe you need to turn the music down or something. When I ordered my smoothie, not only did the first person fail to communicate the order to the cashier, when the cashier did make the smoothie, it was the wrong flavor. Perhaps Potbelly needs to do more training in effective communication skills
Company wrote 0 private or public responses to the review from Aug 03.
2.2
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Value for money
Website
#1320277
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Potbelly Sandwich Shop - Another cheating cooperation
After installing the Potbelly Android app yesterday, I used the perk of a free sandwich when I ordered it the first time. The perk was definitely valid yesterday and it was gone right after my app order went through. I picked up at the local store and no money exchange...
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Company wrote 0 private or public responses to the review from Apr 20.
I didn't like
  • Potbelly sandwich is a cheating corporation
#1237303
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I am still in disbelief at how rude and unprofessional the staff at this pot belly’s location is. While we were there we took a while looking at the menu, no one was behind us so we didn’t rush. When we decided what we wanted the 4-5 people standing behind the counter...
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Company wrote 0 public responses to the review from Apr 18.
#1236193
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Potbelly Sandwich Shop - Most expensive crap footlong of my life!

If you are looking for a more expensive subway, please visit the potbelly in downtown seattle. I just paid for a $12 sandwich that was packed full of iceberg lettuce. No vegetables were available without an added cost and a 1/4 of an avocado costs $1.50. Save your money everyone, pretty much any sandwich shop will beat bellyflop, oh my bad I mean potbelly.
Company wrote 0 public responses to the review from Mar 03.
2.3
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#1202245
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Potbelly Sandwich Shop - Peppercorn!!!!

The chicken salad had so much peppercorns they got stuck in my teeth!!! Returned and they gave me a new sandwich. Said they make the chicken salad daily. Who t f wants chunks of peppercorns ?? It’s all I could taste!!!
Company wrote 0 public responses to the review from Jan 02.
3.3
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#1160712
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Senior manager -district manager picks on employee since she just got her position. She would pretend get real close to them and begin talking about them she don't like blacks and she thinks she's better than everyone. She would walk past her crew and not say hi she...
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Company wrote 0 public responses to the review from Sep 27, 2017.
2.5
#1106902
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Sorry for the rant guys - here's the short version (seen at bottom as well) -- The overall phone call took 19 minutes to complete, and I am still left hungry. Jimmy John's here I come!! Review: I have only been to potbelly's once, and loved their sandwiches! So I had...
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Company wrote 0 private or public responses to the review from Aug 28, 2017.
Anonymous
Anonymous

Every restaurant, chain or otherwise, has a minimum amount for delivery. You should have asked upfront.

2.1
I liked
  • Way the manager ended the situation
I didn't like
  • Entire phone call
#1093327
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I frequent the oswego il location. I also to food runs for my co-workers. A couple weeks ago they messed up an order. They told me tjey would credit me but never did. A week later i called and the manager told me he was busy and didnt think he could do anything but he...
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Company wrote 0 public responses to the review from Aug 02, 2017.
#1082843
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