Contact Potbelly Sandwich Shop Customer Service
Potbelly Sandwich Shop Phone Numbers and Emails
Toll-Free Number:
-
(888) 914-9661Privacy Inquiries
Potbelly Sandwich Shop Emails:
Customer Service
Contact Information
Potbelly Sandwich Shop Website:
Potbelly Sandwich Shop Help Center:
Corporate Office Address:
Potbelly Sandwich Shop
111 N. Canal St. Suite 325
Chicago,
Illinois
60606
United States
How Good is Potbelly Sandwich Shop's Customer Service?
Summary of Potbelly Sandwich Shop Customer Service Calls
542
TOTAL
CALLS
CALLS
00:26
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Potbelly Sandwich Shop?
Payments and Charges Question:
- “False charge”
- “Payments”
- “Charged twice for an online order”
Employment Question:
- “Payroll”
- “I need my 2022 W2 forms”
- “Report employment”
Staff Question:
- “Horrible service”
- “Manager”
- “Bought a sandwich today was disappointed in the way it was made as for my money back manager said he couldn't give it to me”
Product/ Service Question:
- “Nails found in food”
- “Food sucks”
- “Hair in food nasty store”
Request for Information Question:
- “Complaint about app”
- “Looking for store 232 location”
- “How to check giftcard balance”
Refund Question:
- “Refund”
- “Refund because I paid and never got my food.”
- “Refund for order that was canceled because shop didn't ready at time promised”
Account Question:
- “Points not added to account”
- “Account”
- “Account hacked and charged”
Shipping and Delivery Question:
- “Quistion about size”
- “Didn't get rewards”
- “Any purchase, get 500. i did not get points.”
Cards Question:
- “Gift card issue”
- “I'm glad you guys brought back the postcard me sandwich the only downfall is Getting the customer know there's 2 different types of mustard I prefer regular American yellow mustard and didn't know about the other mustard which I would I was a bit dis”
- “Gift card won't work”
Website/ Application Question:
- Website not working - can't place order!!!
- “Potbelly website issues”
- “YOUR ONLINE SITE DOESNT WORK AND CHARGED TWICE!!”
Activation/ Cancellation Question:
- “To cancel a botched order on an unfriendly Potbelly website.”
- “My order was cancelled from the Potbelly Shop on Roosevelt Road in Glen Ellyn: they cancelled my order and won't give me my money back”
Other Question:
- “Employee complaint”
- “Franchise information”
- “Dissatisfaction at the highest leave”
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Potbelly Sandwich Shop